Terms of service
This Terms of Service Agreement (referred to as the "Agreement") is between you and Beauty Bridge Group and governs your use of services provided through beautybridgegroup.com.
Sometimes in this Agreement Beauty Bridge Group will be referred to as "BBG," "we," "our," or "us." The "BBG Service," sometimes referred to as the "Service," means the services provided through the website located at beautybridgegroup.com.
Please read this Agreement carefully before using any aspect of the BBG Service. By using the BBG Service, you agree to comply with the terms of this Agreement. If you do not agree with this Agreement, please do not use the BBG Service.
Eligibility
By using the BBG Service, you represent that you are of legal age to enter into a binding agreement in your jurisdiction and that you have the legal authority to use our services.
Beauty Bridge Group serves both retail customers and eligible professional or wholesale customers. Certain professional products, wholesale pricing, or account features may require verification of professional status.
Where applicable, you may be required to provide a valid cosmetology license, salon information, resale documentation, business information, or other information necessary to verify eligibility.
You agree to provide true, accurate, current, and complete information when registering for an account, applying for wholesale access, or placing an order. If we believe or suspect that information provided is false, inaccurate, incomplete, misleading, or fraudulent, Beauty Bridge Group may deny, suspend, or terminate access to the Service or cancel an order.
Changes to this Agreement
Beauty Bridge Group may modify these Terms of Service from time to time. The latest version of the Agreement will be posted on our website.
Your continued use of the BBG Service after changes are posted means that you agree to the updated Terms of Service.
Beauty Bridge Group may also update, modify, suspend, or discontinue portions of the Service when reasonably necessary for business, operational, security, or legal purposes.
We Own the BBG Service
The BBG Service, including the website, design, software, branding, text, graphics, photographs, product descriptions, logos, and other content, is owned by or licensed to Beauty Bridge Group or the applicable rights holders.
You may not claim ownership of any portion of the Service or reproduce, copy, modify, distribute, publish, sell, or commercially exploit website content without appropriate permission.
Registering with the BBG Service and Eligibility to Purchase
You may browse parts of the Beauty Bridge Group website without creating an account. However, certain features, including wholesale pricing or professional purchasing privileges, may require you to register and create an account.
When registering, you may be asked to provide information including your name, email address, telephone number, billing address, shipping address, business information, professional credentials, or other relevant information.
You are responsible for maintaining the confidentiality of your password and account credentials. You are also responsible for activities conducted through your account unless unauthorized access is promptly reported to us.
Please notify Beauty Bridge Group immediately at sales@beautybridgegroup.com if you believe your account has been accessed or used without authorization.
Beauty Bridge Group reserves the right to refuse service, terminate accounts, restrict wholesale privileges, remove or edit content, or cancel orders where reasonably necessary because of fraud, misuse, inaccurate information, policy violations, security concerns, or other legitimate business reasons.
Wholesale and Professional Accounts
Beauty Bridge Group may provide special pricing, purchasing privileges, or products to qualified professional and wholesale customers.
Wholesale approval is subject to verification and is not guaranteed. Beauty Bridge Group may request professional licenses, business information, resale certificates, tax documentation, salon information, or other documentation reasonably necessary to confirm eligibility.
Beauty Bridge Group reserves the right to approve, reject, suspend, or revoke wholesale access. Wholesale pricing, minimum purchase requirements, product eligibility, and other wholesale terms may change from time to time.
Orders
All orders are subject to acceptance, availability, payment authorization, verification, and any applicable product restrictions.
Items placed in your shopping cart are not reserved and may be purchased by other customers before your order is completed.
Beauty Bridge Group attempts to maintain accurate inventory information. However, products may occasionally become unavailable because of high demand, supplier shortages, inventory discrepancies, quality-control concerns, or other circumstances.
If an ordered product becomes unavailable, we may contact you and cancel the affected product or order. Any applicable payment collected for an unavailable item will be refunded.
Pricing Policy
Prices displayed on Beauty Bridge Group are generally shown in U.S. Dollars unless otherwise indicated. Applicable taxes may be added during checkout as required by law.
Retail pricing and approved wholesale pricing may differ. Prices, promotions, discounts, and product availability may change from time to time.
The price applicable to your purchase will generally be the price displayed when your order is submitted and accepted, subject to correction of obvious pricing, technical, or typographical errors.
Beauty Bridge Group is not responsible for currency conversion fees, international transaction charges, bank fees, or other charges imposed by your financial institution.
Acceptance of Your Order
After placing an order, you may receive an email confirming that we have received your order. This email does not necessarily mean that your order has been finally accepted.
Orders may be reviewed for payment authorization, inventory availability, fraud prevention, shipping restrictions, professional eligibility, wholesale eligibility, pricing errors, and product restrictions.
Once your order has been processed and shipped, you may receive a separate shipping confirmation with tracking information when available.
Beauty Bridge Group reserves the right not to accept or fulfill an order if payment cannot be authorized, the product is unavailable, a restriction applies, incorrect information was provided, suspected fraudulent activity is identified, or another legitimate issue prevents fulfillment.
Pricing Errors
We make reasonable efforts to ensure that pricing and product information displayed on our website are accurate. However, errors may occasionally occur.
If we discover that a product has been listed at an incorrect price, Beauty Bridge Group reserves the right to correct the error, cancel the affected item or order, or contact you for further instructions.
If payment has already been collected for a canceled item, the applicable amount will be refunded.
Payment
Payment may be made using the payment methods displayed during checkout. Available payment methods may change from time to time.
By submitting payment information, you confirm that the information provided is accurate, you are authorized to use the selected payment method, and you authorize payment for the applicable purchase.
Credit and debit card transactions may be subject to validation and authorization by the card issuer or payment processor.
If authorization is refused, Beauty Bridge Group will not be responsible for delays or inability to fulfill the order.
Payment Security
Beauty Bridge Group uses trusted payment providers and reasonable security measures to help protect online transactions.
Payment information may be processed through secure payment gateways and encrypted systems. Although reasonable precautions are taken, no online system can be guaranteed to be completely secure.
You are responsible for protecting your account credentials, passwords, payment information, and devices.
Insurance and Delivery
Orders are delivered to the shipping address provided by the customer during checkout. Customers are responsible for providing accurate and complete shipping information.
For certain orders, a shipping carrier may require a signature upon delivery.
Once a package has been successfully delivered to the address provided, responsibility for the merchandise may transfer to the customer, subject to applicable law.
If you believe your delivery location is unsafe, we recommend using a more secure delivery address when possible.
Beauty Bridge Group is not responsible for delays caused solely by third-party shipping carriers or circumstances outside our reasonable control.
Delivery times displayed on our website are estimates and are provided as a guide only.
Final Sale and Non-Returnable Items
All merchandise identified as Final Sale is generally non-returnable and non-refundable except where required by law or where an item arrives damaged, defective, or incorrect.
Due to health and hygiene concerns, certain opened, used, or unsealed products may also be non-returnable. These products may include makeup, skin care products, nail polish, hair brushes, combs, clipper blades, nail files, makeup brushes, opened hair-care products, and other personal-use or hygiene-sensitive products.
Please refer to our Return & Refund Policy for complete return eligibility requirements.
Disclaimer of Warranty and Limits on Our Liability
THE BBG SERVICE AND RELATED WEBSITE CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
BEAUTY BRIDGE GROUP DOES NOT GUARANTEE THAT THE WEBSITE WILL ALWAYS BE AVAILABLE, UNINTERRUPTED, ERROR-FREE, OR FREE FROM ALL TECHNICAL ISSUES.
PRODUCT PRICES, INFORMATION, AND AVAILABILITY MAY CHANGE WITHOUT NOTICE. WE RESERVE THE RIGHT TO CORRECT ERRORS, INACCURACIES, OR OMISSIONS, INCLUDING AFTER AN ORDER HAS BEEN SUBMITTED, WHERE PERMITTED BY LAW.
TO THE FULLEST EXTENT PERMITTED BY LAW, BEAUTY BRIDGE GROUP WILL NOT BE RESPONSIBLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM USE OF THE WEBSITE, THIRD-PARTY SERVICES, OR MISUSE OF PRODUCTS.
NOTHING IN THESE TERMS LIMITS ANY LIABILITY OR CUSTOMER RIGHTS THAT CANNOT LEGALLY BE LIMITED OR EXCLUDED.
Trademarks
The Beauty Bridge Group name, logos, graphics, service marks, and other brand elements displayed on the website are owned by or licensed to Beauty Bridge Group unless otherwise stated.
Third-party trademarks and product names displayed on our website remain the property of their respective owners.
Nothing on the website grants permission to use any Beauty Bridge Group trademark or other protected material without prior written authorization.
Unauthorized use of trademarks, logos, website content, or other intellectual property is prohibited.
Links
Our website may contain links to third-party websites or services. These links may be provided for convenience only.
Beauty Bridge Group does not control third-party websites and is not responsible for their content, privacy practices, security, policies, availability, products, or services.
Access to third-party websites is at your own discretion and is subject to the applicable third party's terms and policies.
Use of Professional Items
Beauty Bridge Group offers products intended for both general consumers and professional beauty users.
Customers purchasing products labeled or intended for professional use are responsible for understanding how to use those products safely and correctly.
Customers should follow all manufacturer instructions, warnings, safety guidelines, and applicable professional requirements.
Beauty Bridge Group may request proof of professional licensing or eligibility before approving the purchase of certain professional-use products.
Beauty Bridge Group is not responsible for results caused by improper application, misuse, failure to follow manufacturer instructions, or unauthorized professional use, except where responsibility cannot legally be excluded.
Shipping Limitations
Shipping options, processing times, costs, promotional shipping offers, and geographic availability may vary.
Available shipping options will generally be displayed during checkout.
Processing and delivery times are estimates and may vary depending on inventory availability, order volume, destination, carrier operations, holidays, weather, and other circumstances.
Beauty Bridge Group reserves the right to exclude unusually large, heavy, restricted, or special-order products from promotional shipping offers where appropriately disclosed.
Important Shipping Information
Beauty Bridge Group may be unable to redirect an order once it has been dispatched. Shipping addresses may not be changeable after an order enters fulfillment.
Refused packages returned to us may be processed under our Return & Refund Policy.
Certain deliveries may require a signature. Customers are responsible for providing complete and accurate billing and shipping information.
Beauty Bridge Group is not responsible for carrier delays outside our reasonable control.
Incorrect or incomplete shipping information may result in additional shipping, address correction, return, or reshipping costs.
Once an order has shipped, changes to the delivery destination may not be possible.
Drop Ships
Certain Beauty Bridge Group products may be shipped directly by a manufacturer, distributor, supplier, or authorized fulfillment partner.
Products shipped separately may arrive in different packages and at different times.
Tracking information will be provided when available.
Cancellations or Shipping Changes
Orders may enter our fulfillment system shortly after being submitted. Because of this, we cannot guarantee that orders can be canceled or changed after placement.
If you need to request a change, please contact sales@beautybridgegroup.com as soon as possible.
Once an order has been processed or shipped, the order may need to be handled under our Return & Refund Policy.
Substitutions and Typos
Beauty Bridge Group makes reasonable efforts to provide accurate product descriptions, pricing, images, specifications, and availability information.
However, typographical, pricing, technical, or description errors may occasionally occur.
We reserve the right to correct errors or cancel affected orders when necessary.
Beauty Bridge Group will not intentionally substitute a materially different product without appropriate notice or authorization.
Manufacturer packaging or product appearance may occasionally change without affecting the underlying product.
Product Availability
Products are subject to availability.
Beauty Bridge Group cannot guarantee that all products displayed online will remain continuously available.
Products may become unavailable because of supplier shortages, discontinued items, inventory discrepancies, high demand, or quality concerns.
Where an unavailable item has already been paid for, the applicable amount will be refunded.
International and Restricted Shipping
Available shipping destinations will be shown during checkout.
Certain products may be subject to shipping restrictions based on the destination, manufacturer requirements, carrier limitations, professional-use restrictions, or applicable law.
Beauty Bridge Group reserves the right to cancel an order that cannot legally or reasonably be shipped to the destination provided.
PO, APO and FPO Boxes
Availability of shipping to PO, APO, and FPO addresses may depend on the selected carrier, destination, and products included in the order.
Customers should review available shipping options during checkout or contact customer care before ordering if assistance is required.
Prohibited Uses
You may not use the BBG Service for unlawful purposes, to violate applicable laws or regulations, to commit fraud, to submit false information, to interfere with website security or functionality, to distribute malware or harmful software, to access another customer's account without authorization, to misuse professional or wholesale purchasing privileges, to infringe intellectual property rights, or to collect customer information without permission.
Beauty Bridge Group may restrict or terminate access for violations of these Terms.
Privacy
Beauty Bridge Group respects customer privacy.
Information collected through our website is handled in accordance with our Privacy Policy.
Please review the Beauty Bridge Group Privacy Policy for more information about how we collect, use, disclose, and protect personal information.
Contact Information
Customers may contact Beauty Bridge Group by email regarding orders, returns, wholesale access, professional products, accounts, or questions about these Terms of Service.
Please allow reasonable time for our customer care team to review and respond to your inquiry.
Beauty Bridge Group
Website: beautybridgegroup.com
Email: sales@beautybridgegroup.com